Specialists in mental health, neurodiversity and disability support

Student Support

Apprenticeship Support

Workplace Support

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Rates and Capacity

We exist so no student feels alone, unheard, or overlooked.

Student Support Provider of the Year 2020 & 2023 Mental Health Support Provider of the Year 2020–2023 Tutoring Provider of the Year 2024

Bringing decades of experience in specialist support, complex needs, disability, mental health, and neurodiversity.

Specialist Support Services in Education, Apprenticeships and Workplace Support

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Nationwide coverage for in-person and remote support to suit your preference.

Trusted by Students, Families and Assessors for Outstanding DSA Support

My experience with Onyx Support has been nothing short of exceptional. From the moment my support was arranged, everything was handled quickly and with care. My mentor has been my rock throughout my studies, offering practical and emotional support that's tailored to my needs. Thanks to Onyx, my confidence has grown and I now feel capable of achieving my goals, and even applying for opportunities I never thought possible. I'm genuinely excited about the rest of my course and the future ahead.

- Carrie

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Need to arrange your support?

Received a Funding Letter?
We don't receive your details until you contact us, click 'Arrange Support' to get the support you deserve.

Arrange Support

Join Our Team!

Specialist Note Taker

Location: UK Wide

Hours: Flexible

Rate of Pay: £20.00ph

Specialist Mentor (ASC/MH)

Location: UK Wide

Hours: Flexible

Rate of Pay: £26.00ph

Study Skills (SpLD/ASC)

Location: UK Wide

Hours: Flexible

Rate of Pay: £35.00ph

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Academic Support Worker

Location: UK Wide

Hours: Flexible

Rate of Pay: £14.00ph

See all roles ➜

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Supporting ADHD and ASC Students in Higher Education DfE-Approved Training

Our nationally recognised training empowers professionals to support neurodiverse students with confidence and expertise. Developed by Onyx’s experienced team, the course is DfE-approved and provides practical, evidence-based strategies for working effectively with students with ADHD and Autism Spectrum Conditions (ASC).

Book Now

I am honestly surprised by the amount I learned from this course as I thought I would already know a lot! Very informative, very engaging, excellent tips which I can use to support students. Highly recommend!
- Jade. R

We run Onyx Support in a largely remote, digital-first way to keep waste low and reduce the environmental impact of day-to-day operations.

For every new person we support, we plant a tree through Earthly as part of our commitment to nature restoration. We’ll report our impact yearly.

Supporting people, protecting the future

General Enquiries and Safeguarding

Email: admin@onyxstudents.com

Telephone: 01604 713103

Option 1 (Student Support)

Option 2 (Capacity Enquiries)

Option 4 (Staff Enquiries)

Option 6 (Safeguarding)

Option 7 (Other enquiries)

Recruitment Department

Email: recruitment@onyxstudents.com

Telephone: 01604 713103 (Option 3)

Finance Department

Email: accounts@onyxstudents.com

Telephone: 01604 713103 (Option 5)

Data Governance Department

Email: datagovernance@onyxstudents.com

Telephone: 01604 713103 (Option 7)

Opening Times

Mon-Fri: 09:00-17:00

Sat-Sun: Closed

The first few weeks of uni get a lot of attention.

But what about mid-semester overwhelm? Exam season? Second-year burnout? Final-year pressure?

Onyx Support is here all year, offering continuity and care when students need it most. 🤍

#OnyxSupport #StudentWellbeing #UniversitySupport #MentalHealthMatters #StudySupport #StudentCare #Student #University

Thinking about reaching out for support?

Here’s what students have shared about their experience with Onyx Support.

www.onyxstudents.com

#OnyxSupport #StudentSupport #UniversityLife #YouAreNotAlone #StudentWellbeing #MentalHealthSupport #Student #University #DSA

Panic attacks can make you feel like you’re losing control, like your body is screaming “danger!” even when you’re not in danger. This is your nervous system setting off a false alarm. It feels terrifying, but it is not dangerous, and it will pass.

Here are 6 things to try when panic hits:

🫶 Breathe: 4 seconds in, 6 seconds out
🫶 Tell yourself: “This is panic. Not danger.”
🫶 Ground: 5-4-3-2-1 (senses)
🫶 Let it peak: it’s a wave, it will come down
🫶 Soften: drop shoulders, unclench jaw, relax hands
🫶 Aftercare: water, warm tea, a slow walk, rest

We can also support you beyond coping strategies, including help with DSA, Access to Work, and Apprenticeship support, so you don’t have to manage anxiety alone in education or work.

#PanicAttack #Anxiety #MentalHealth #Grounded #Breathe #DSASupport #DisabledStudent #Neurodiversity

Have a needs assessment coming up? A DSA needs assessment shouldn’t feel scary, it’s a supportive conversation.

Here’s what usually happens:

• it’s a relaxed chat about how you study and what you find difficult
• you don’t need the “right words”, your experiences are enough
• they’ll ask about lectures, assignments, exams, and independent study
• together, you explore support that could help
• nothing is decided without your input

There’s no test, no judgement, and no pressure. The goal is to understand you and make studying more accessible. 🌿

www.onyxstudents.com

#DSA #DisabledStudents #UniversitySupport #OnyxStudentSupport #StudyTech #Capita #Access2Learn #NeedsAssessment #AtW

Social anxiety at work or university can feel like your brain is doing a full emergency drill over something “normal”, introductions, seminars, meetings, group work, even sending a message.

If this is you, you’re not alone, and you’re not “bad at people”. Social anxiety is common, and it can get easier with small, practical steps.

A few things that can help:
• Start small (say hello, ask one question, stay for 10 minutes)
• Prepare a couple of go-to phrases for awkward moments
• Take pressure off yourself, you don’t have to be confident to show up
• Use breaks and exits kindly (a short walk or bathroom break counts)
• If speaking feels hard, contribute another way (chat, email, written notes)

Support is available. If you’re eligible, DSA Specialist Mentoring can help with confidence, anxiety strategies and self-advocacy, and Study Skills support can help with planning, presentations, and participation strategies. If you’re working, Access to Work may support workplace adjustments too.

🔗 www.onyxstudents.com

#SocialAnxiety #StudentWellbeing #WorkplaceWellbeing #DSA #SpecialistMentoring #StudySkills #AccessToWork #OnyxSupport #DisabledStudent #Neurodiversity #Anxiety #Work

Whether you’re living with anxiety or supporting someone who is, having the right tools can make a real difference. 🌿

This online CPD workshop helps you understand anxiety and learn strategies you can use in real life — to reduce overwhelm, manage stress, and feel more grounded.

📌 Book now: www.onyxstudents.com/cpd

#WellbeingSupport #StressManagement #MentalWellbeing #OnlineLearning #CPDTraining

Autism masking is when autistic people hide or suppress traits
to fit into neurotypical expectations.

Common signs include:

• Rehearsing conversations in advance
• Copying facial expressions or tone
• Forcing eye contact despite discomfort
• Hiding stims or self-soothing behaviours
• Feeling exhausted after social situations
• Struggling to know who you are when alone

Masking can help people cope —
but it often comes at the cost of burnout, anxiety, and identity loss.

Understanding masking helps us create more
supportive and accessible environments.

Our specialists can support you with understanding, practical strategies, and adjustments that help reduce burnout and rebuild capacity.

To book a session, get in touch with admin@onyxstudents.com

#Burnout #AutisticBurnout #AutisticMasking #Autism #ADHD #AuDHD #DSASupport #Student #AtW #Apprenticeships #Study #Workplace #AutismMasking #ActuallyAutistic #Neurodivergent #UnmaskingAutism #Neurodiversity #MentalHealthAwareness #DSA

How has DSA support helped you manage university life?

Here’s what students say ✨

If you’re struggling without support, it’s not your fault — help is available.

To check if you’re eligible, visit: https://www.gov.uk/disabled-students-allowance-dsa

Got your DSA2 funding letter? Next step: contact your approved support suppliers to set everything up — they won’t be notified until you do.

#DSASupport #DisabledStudents #HigherEducation #OnyxStudentSupport

Starting university with a mental health condition or disability doesn’t mean you have to “push through” alone. 🫶

DSA exists to make studying more accessible, and applying early can reduce stress later on.

What the process usually involves:
• applying online through Student Finance and providing medical or diagnostic evidence
• being invited to a needs assessment, a supportive conversation, where you discuss what you find difficult.
• agreeing on support that could help you during your course
• receiving your funding and contacting your support providers!

What matters is giving yourself the best chance to settle in feeling supported. 💛

#UniversityLife #MentalHealthAtUni #DSASupport

It’s okay to ask for help. 💛

You don’t have to carry everything alone — reaching out is a strength, not a weakness. Whether it’s a friend, a mentor, or a professional, support is there for a reason.

If you’re struggling right now, take this as your sign to speak to someone. 🤍

#YouAreNotAlone #MentalHealthSupport #ItsOkayToAskForHelp #WellbeingMatters #SupportNetwork #CheckIn

Access to Work support can help with:

✔️ organisation and planning
✔️ confidence at work
✔️ managing workload and deadlines
✔️ reducing overwhelm

It may take time to set up, but support that lasts is worth investing in.

Onyx Support can support you through the process and help support you once it’s approved.

www.onyxstudents.com

#OnyxSupport #AccessToWork #WorkplaceAdjustments #DisabilityAtWork #SupportThatWorks #MentalHealthSupport #Stressed #Depression #Job #Accessibility

Heavy workloads and tight deadlines can feel overwhelming, especially when everything seems urgent at once. 💛

If you’re feeling under pressure, you’re not failing, you’re responding to a demanding situation.

A few gentle reminders:
• you don’t have to do everything at once
• breaking work into small steps still counts as progress
• rest is part of the timetable, not a reward
• it’s okay to say no when you’re already stretched
• asking for support early can ease the pressure

Progress matters more than perfection. Be kind to yourself, you’re doing the best you can with what you have right now. 🌱

www.onyxstudents.com

#UniversityLife #StudentWellbeing #StudySupport #MentalHealthAtUni #OnyxStudents #Deadlines #Workload #Exam #Student #University #DisabledStudent #DSA #DSASupport

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